Last Updated: March 13, 2026
StoryTree (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you use the StoryTree website, mobile application, and related services (the “Service”).
By using StoryTree, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect limited information necessary to provide the Service.
Account Information
When you create an account, we may collect:
- Name
- Email address
- Account login credentials
- Subscription status
This information allows us to create and manage your account.
Voice Recordings
StoryTree may allow users to upload voice recordings for the purpose of generating narrated stories.
Voice recordings are used only to:
- Generate audio narration
- Improve playback functionality
- Provide the core features of the Service
Voice recordings are not sold or licensed to third parties.
Story Content
When using the Service, you may create or generate:
- Story prompts
- Personalized stories
- Character names or themes
This content is stored to allow you to replay stories within your family account.
Device Information
We may automatically collect limited technical information, such as:
- Device type
- Operating system
- App version
- Anonymous usage analytics
This helps us improve the performance and reliability of the Service.
2. Information We Do Not Collect
StoryTree is designed to minimize data collection.
We do not intentionally collect:
- Children’s personal contact information
- Location tracking data
- Public social content
- Financial information outside of secure payment processors
Payments are processed through third-party payment providers such as the app store platforms.
3. Children’s Privacy
StoryTree is designed for families but is intended to be used by parents or legal guardians.
Children may listen to stories through a parent-managed account but should not create accounts themselves.
Parents are responsible for managing the content associated with their family account.
If you believe that personal information from a child has been collected improperly, please contact us and we will promptly investigate and remove the information if necessary.
4. How We Use Information
We use the information we collect to:
- Provide and operate the StoryTree Service
- Generate personalized stories
- Enable audio narration features
- Maintain user accounts
- Improve platform reliability and performance
- Provide customer support
We do not use personal information for unrelated advertising purposes.
5. Data Storage and Security
We take reasonable steps to protect your information.
Security measures may include:
- Encrypted data transmission
- Secure cloud storage
- Access controls for internal systems
However, no system can guarantee absolute security.
6. Data Retention
We retain user information only as long as necessary to provide the Service.
Users may request deletion of their account and associated data at any time by contacting us.
When an account is deleted:
- Associated voice recordings
- Story content
- Account information
may be permanently removed from our systems.
7. Third-Party Services
StoryTree may rely on trusted third-party providers to operate the Service, including:
- Cloud hosting services
- AI processing tools
- Payment processors
- App distribution platforms
These providers may process limited information solely to support the operation of the Service.
8. Cookies and Analytics
Our website may use limited cookies or analytics tools to understand basic usage patterns.
These tools help us improve the experience of the Service but do not track users across unrelated websites.
9. User Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
Requests can be made by contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When updates occur, the revised version will be posted with an updated “Last Updated” date.
Continued use of the Service indicates acceptance of the updated policy.
11. Contact
If you have questions about this Privacy Policy, please contact us at: support@storytreeapp.com
